Renovo Peptides (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or contact us.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Renovo Peptides operates under Renovo Research Ltd
Company Number: 16952545
Registered Address:
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 support@renovopeptides.com
- Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide to Us
- Name
- Email address
- Billing and delivery address
- Telephone number
- Company or institution name (if applicable)
- Order details and correspondence
b) Information Collected Automatically
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Device and operating system information
This data is collected using cookies and similar technologies (see Section 8).
- How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Communicate with you regarding enquiries or purchases
- Provide customer support
- Improve our website, products, and services
- Comply with legal and regulatory obligations
- Prevent fraud and misuse of our services
We do not sell your personal data to third parties.
- Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual necessity – to fulfil orders and provide services
- Legal obligation – to comply with accounting, tax, and regulatory requirements
- Legitimate interests – to operate and improve our business
- Consent – where you have explicitly agreed (e.g. marketing communications)
- Sharing Your Information
We may share your data with trusted third parties only where necessary, including:
- Payment processors
- Delivery and logistics providers
- IT and website hosting services
- Professional advisers (e.g. accountants, legal advisers)
All third parties are required to handle your data securely and in accordance with data protection law.
- Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
- Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk
- Cookies
Our website uses cookies to improve user experience and analyse website performance. You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.
- Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Renovo Peptides is committed to maintaining the privacy, security, and trust of all researchers and customers.